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Returns, Refunds + Exchanges

Each Safari Fusion piece is handmade by our artisans in Africa; therefore no two pieces are exactly the same. We believe this is what makes our pieces so beautiful and special as each Safari Fusion piece has its own unique personality.

Slight colour variations may occur due to the difference with computer settings; should you require a specific shade of colour then please contact us.

Change your mind: If you are unhappy for whatever reason with any item you have received, we are happy to offer you a refund for the cost of the item or an exchange for another item (excluding delivery costs).

Please notify us contact@safarifusion.com.au within 14 days of receiving your goods.

All returns and exchanges must be accompanied with the original sales receipt and must be returned in original, unused, unaltered, undamaged and in sellable condition.

Damaged in transit: If you receive items that have been damaged in transit from us to you, we are happy to offer you a refund for the cost of the item or an exchange for another item including delivery costs for Australian addresses / excluding delivery costs for international addresses.

Please notify us contact@safarifusion.com.au within 14 days of receiving your goods.

All returns and exchanges must be accompanied with the original sales receipt and must be returned packaged to avoid further damage.

General:
  • Returns should only be sent to Safari Fusion after notifying us
  • We will not accept an item for a 'Change your mind' refund or exchange that has been altered, damaged and is in unsellable condition
  • All refunds will be processed once the item/s have been received and checked by us
  • Your refund payment will be paid in the same manner as your original payment
 
 

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Online Retail Store  *  Importer  *  Wholesale + Trade  *  Based in Melbourne, Australia  *  Pricing displayed in AUD [Australian Dollars]

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